Does my parent need a smartphone or an app?
No. They call their Leofar number from any landline, flip phone, or mobile phone. There’s nothing to install and no password to remember. You manage their care contacts and see updates in the caregiver app.
Who actually talks to the clinic or pharmacy?
Your parent, or a caregiver they’ve authorized. Leofar identifies itself as an automated assistant, gets through the phone menu, and waits on hold. When a receptionist or nurse picks up, Leofar brings your parent onto the line. It never pretends to be the patient and never answers identity verification questions.
Can my brother, sister, or a professional caregiver see updates too?
Yes. You can invite people to your parent’s care circle with a code and choose what each person can do: view call history, request calls, or manage the care network. You can remove access at any time.
Can Leofar remind my parent to take their medication?
Yes, with your parent’s separate consent. You set the schedule, Leofar calls at dose time, and your parent says whether they took it. Their answers are shown to you as self-reported. Leofar never gives medical advice or decides what a missed dose means; it lets you know so you can follow up.
What happens after a call?
With everyone’s consent, Leofar writes a short summary with the outcome, any appointment details, and follow-up tasks. New appointments go on the shared calendar, and tasks can be assigned to anyone in the care circle.
What if the call goes to voicemail or drops?
Leofar records what happened and alerts the designated caregiver. A voicemail or dropped call is never marked as done, so you always know when a follow-up is needed.
Can I use Leofar for my own healthcare calls?
Yes. When you sign up, choose to set up a profile for yourself. You get the same dedicated number, call handling, reminders, and summaries.
How is our health information protected?
Leofar is built with HIPAA-aligned administrative, technical, and physical safeguards. Recordings and transcripts are encrypted in transit and at rest. We don’t sell personal information, and we don’t train public AI models on private healthcare calls.
How much does Leofar cost?
Leofar is free during early access, and no credit card is needed to join the waitlist. We’ll share pricing before anyone is asked to pay.