AI phone advocate for older adults & families

Less time on healthcare calls. More time for what matters.

Helping an aging parent shouldn't mean spending hours navigating phone menus, waiting on hold, and calling back. Leofar is an AI phone advocate being built to help older adults and their families handle calls with doctors' offices, insurers, and pharmacies, all through one dedicated number.

Early access is being prepared. Join for product updates and future pilot opportunities.

Example callRecorded

Navigating a clinic phone system

Leofar works through the automated menu, stays on hold, and connects the patient as soon as clinic staff answers.

  • One dedicated numberWorks from a landline, flip phone, or mobile.
  • Familiar phone experienceNo app, password, or new device for your parent.
  • Built around patient consentYou choose who can act and who sees what.
01How a call works

Leofar does the waiting. People do the talking.

Leofar handles the slow, mechanical part of a healthcare call and hands the conversation to a person as soon as there’s someone to talk to.

  1. 01

    They call one number.

    Your parent dials their Leofar number from the phone they already use and says what they need in their own words.

  2. 02

    Leofar places the call.

    It finds the right office in the care network you set up, dials, and works through the phone menu.

  3. 03

    Leofar waits on hold.

    However long it takes. Nobody has to sit by the phone listening to hold music.

  4. 04

    A person answers. Leofar connects them.

    Leofar calls your parent, or you if you’re authorized, and joins you to the line. People do the talking.

02The caregiver app

Everything your family needs to coordinate care, in one app.

Leofar makes the calls. The caregiver app keeps everyone on the same page: what was said, what happens next, and who is taking care of it.

01

Every call, written down

Each call ends with a short summary and a clear outcome, so you know what happened without being on the line.

  • Outcome on every call: resolved, follow-up needed, or brought your parent in
  • Plain-language summary of what was agreed
  • A voicemail or dropped call is never marked done
02

Share care with your family

Invite siblings, a spouse, or a professional caregiver with a code. Each person gets only the access you choose.

  • Permissions for viewing calls, requesting calls, and managing the care network
  • Everyone works from the same up-to-date record
  • Remove access at any time
03

Appointments and reminders

Visits booked on a call land on a shared calendar, and Leofar can call your parent the day before to remind them.

  • Dates, times, and what to bring in one place
  • Reminder calls before each visit
  • Alerts when insurance or documents are about to expire
04

Medication reminders and refills

Set up a schedule and Leofar calls at dose time. Your parent tells Leofar whether they took it, and you see their answers.

  • Daily, alternate-day, specific-day, or as-needed schedules
  • Refill alerts based on days of supply
  • Answers are labeled as self-reported, never as medical records
05

Follow-ups that don’t slip

When a call creates work, like sending a form or calling back, it becomes a task with an owner and a priority.

  • Created automatically from call outcomes
  • Assign to anyone in the care circle
  • Linked back to the call it came from
06

One place for the care network

Doctors, specialists, pharmacy, insurance, and legal paperwork, kept together so Leofar always calls the right number.

  • Scan an insurance card from a photo
  • Store power of attorney or healthcare proxy documents
  • Works for your own care, too
03Who it’s for

Built for the person keeping it all together.

Most families start here

Caring for a parent

You have a job, maybe a family of your own, and possibly a few hours of distance. Their doctors only pick up during business hours. Leofar makes those calls and keeps you informed.

Same app, your own profile

Managing your own care

Set up a profile for yourself. Leofar calls your doctors, pharmacy, and insurer, waits on hold for you, and connects you when a person answers.

For the whole care circle

Sharing the load

Siblings, a spouse, or a professional caregiver can join with their own access, so no single person carries every call and every follow-up.

04Safeguards

Clear limits, enforced in software.

Leofar handles the administrative side of a call. Anything that needs judgment or consent goes to a person.

Leofar does

  • Finds the right number and navigates the phone menu
  • Waits on hold, however long it takes
  • Says it is an automated assistant
  • Connects your parent or an authorized caregiver when a person answers
  • Writes a summary for the people you approve

Leofar does not

  • Answer identity verification questions for the patient
  • Give medical advice or make clinical decisions
  • Agree to anything on the patient’s behalf
  • Record a call without consent
  • Replace 911. It is not an emergency service
Built with HIPAA-aligned privacy and security safeguards.Encrypted in transit and at rest.Medication reminders need their own consent.
05Questions

What families ask first.

Does my parent need a smartphone or an app?

No. They call their Leofar number from any landline, flip phone, or mobile phone. There’s nothing to install and no password to remember. You manage their care contacts and see updates in the caregiver app.

Who actually talks to the clinic or pharmacy?

Your parent, or a caregiver they’ve authorized. Leofar identifies itself as an automated assistant, gets through the phone menu, and waits on hold. When a receptionist or nurse picks up, Leofar brings your parent onto the line. It never pretends to be the patient and never answers identity verification questions.

Can my brother, sister, or a professional caregiver see updates too?

Yes. You can invite people to your parent’s care circle with a code and choose what each person can do: view call history, request calls, or manage the care network. You can remove access at any time.

Can Leofar remind my parent to take their medication?

Yes, with your parent’s separate consent. You set the schedule, Leofar calls at dose time, and your parent says whether they took it. Their answers are shown to you as self-reported. Leofar never gives medical advice or decides what a missed dose means; it lets you know so you can follow up.

What happens after a call?

With everyone’s consent, Leofar writes a short summary with the outcome, any appointment details, and follow-up tasks. New appointments go on the shared calendar, and tasks can be assigned to anyone in the care circle.

What if the call goes to voicemail or drops?

Leofar records what happened and alerts the designated caregiver. A voicemail or dropped call is never marked as done, so you always know when a follow-up is needed.

Can I use Leofar for my own healthcare calls?

Yes. When you sign up, choose to set up a profile for yourself. You get the same dedicated number, call handling, reminders, and summaries.

How is our health information protected?

Leofar is built with HIPAA-aligned administrative, technical, and physical safeguards. Recordings and transcripts are encrypted in transit and at rest. We don’t sell personal information, and we don’t train public AI models on private healthcare calls.

How much does Leofar cost?

Leofar is free during early access, and no credit card is needed to join the waitlist. We’ll share pricing before anyone is asked to pay.

Early access

Join the early access list.

We’re onboarding families in small groups so each one gets real help with setup. Join to hear when a spot opens and about pilot opportunities.

  • 01Tell us who you’d use Leofar for.
  • 02We’ll email you when your group opens.
  • 03We help you set up their number, care network, and care circle.
Tell us what would help (optional)
Please don’t include names, diagnoses, or other private health details.

Free during early access. No credit card.